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SHIPPING POLICY

Shipping Overview

We are committed to delivering your premium accessories with the utmost care and efficiency. Every order is meticulously processed, packed, and dispatched from our fulfillment centers to ensure your timepieces arrive in pristine condition. Our streamlined logistics network allows us to serve discerning customers who value both style and functionality, whether for everyday wear or specialized activities.

Shipping Timeframe

Orders are typically processed within 1-2 business days after payment confirmation. Delivery timelines vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or customs clearance may occur. Seasonal peaks (e.g., holidays) could extend processing times slightly—rest assured, we’ll notify you if significant delays arise.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9,999).

Expedited shipping upgrades may be available during checkout for select regions.

Shipping Regions

We currently ship to over 50 countries, including the United States, Canada, the UK, and most EU nations. Some remote areas (e.g., islands, military bases) or regions with trade restrictions may not be eligible for delivery. During checkout, our system will automatically validate your address. For inquiries about specific destinations, contact [email protected].

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For consolidated shipments, tracking updates may take 24–48 hours to activate. If you haven’t received tracking details within 3 business days, please check your spam folder or reach out to our support team.

Delayed or Lost Shipments

While rare, unforeseen delays or lost packages can occur due to carrier issues. If your shipment exceeds the estimated delivery window by more than 5 business days, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your package or initiate a resolution, which may include a replacement or refund.

Customs & Import Duties

International orders may be subject to customs fees, taxes, or import duties levied by your country’s government. These charges are the customer’s responsibility and are not included in the order total. We recommend consulting your local customs office to estimate potential fees before placing an order. Note that customs clearance can occasionally add 2–7 days to delivery times.
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